Privacy Policy

Updated 23rd May 2018

This Privacy Policy relates to The Automation Partnership (Cambridge) Ltd, part of Sartorius Stedim Biotech ('we', 'us' or 'our company' in the Privacy statement) and sets out how we may collect and use your personal information when you use this website.

For information on how our parent company Sartorius Stedim Biotech GmBH collects and uses information gathered via their website, how they manage this information and any requests regarding the storage and removal of personal information by them, please visit

We take seriously and respect the privacy of our web site users and the security of their personal information.

By using this web site, and by contacting us via this web site, you agree to the terms of this privacy policy. Please read this privacy policy carefully as disputes will be subject to this policy, the data protection statement used on this web site, and the provisions of English law.

From time to time our privacy policy may change so please check it occasionally to ensure you are aware of the most recent version which will apply each time you access this web site.

Personal Information

We collect personal information via our website only with the consent of visitors. We collect this information primarily via the voluntary completion and submission of enquiry forms by visitors to our website who request further information from us. The personal information we collect will usually consist of first and last name, company name, direct telephone and email address. There may be other opportunities to contact us using email addresses published on this website. When contacting us direct via email addresses published on this website, users control the level of personal information they provide when making contact with us in this way.

When a user makes contact with us via our website we assume that this user has full permission from his/her organisation to do so, and is authorised to provide the information requested as part of the enquiry process.

How We Use Your Information

We will only use information we hold about you in line with this privacy policy and any data protection notice made available by our company. We will respond to your enquiry in the first instance, and may, from time to time, contact you by e-mail, phone or post with information relevant to your enquiry. Should you give your consent when completing and submitting an enquiry form on our website, we may also contact you with further information on our products or services.

Controlling Your Personal Information

You may choose to restrict the collection, usage or retention of your personal information in the following ways:


We will reserve the right to retain personal information for accounting or legal purposes, or if your personal information is retained in information or documents at our company not related to the gathering of information via our website. This scenario may apply to issues such as ongoing sales and the provision of equipment, service contracts or other interactions with our company outside the scope of your usage of our website.

How We Protect Your Information 

When you voluntarily complete a response form to enquire about our products and services via our website the information you provide is not stored on the servers used to host our website. We take every reasonable precaution to protect your personal information stored on our company databases and in other formats.



Users must request written permission to use any information contained on our website. We may request specific accreditation as the supplier of such information once written permission has been obtained.

Aggregate Information 

Our website may monitor web site visitor statistics for use by itself and other relevant third parties. Any system used to gain this information does not collect users' personal information.

Use of Cookies

Cookies are small files which are sent to your web browser and stored on your computer's hard disk. These are sometimes created and transferred to your hard disk upon first visit to a website. The cookie is used purely to speed up your access to the website and the information you wish to see. The majority of web browsers accept cookies, but you can usually change the browser settings to prevent the transfer. However, please be aware that, if you do so, some functionality may be lost.

Agents and service providers 

We employ other companies and individuals to perform functions on our behalf. They may use information collected using the methods previously described to send emails with our permission and on our behalf containing information on our products, services or other information as part of marketing activities. You are assured however, they may not use your information for any other purposes and are bound by the terms of this Privacy Statement (as relevant and applicable).

Improper conduct 

We may use the information we gather and/or receive about you to investigate and help prevent unlawful activity or activity that threatens our network or otherwise jeopardises the provision of this website. How to contact us We welcome feedback and questions on this privacy policy. If you wish to contact us, please send an email to


The content of this website is provided for general information only and should not be relied upon without obtaining specific advice from the company. Our policy is one of continued improvement and we reserve the right to change specification of our systems without notice. Whilst reasonable efforts have been made to ensure that the content is correct and current at the time it is published, and we cannot accept liability for any loss or damage arising from the use of information contained on this website. We have endeavoured to comply with all legal and ethical requirements in developing this web site and does not desire to serve clients based upon their review of any portions of this web site which do not comply with the legal or ethical requirements of the jurisdiction in which the client is located.

In achieving both the mission and vision of the business, The Automation Partnership (Cambridge) Ltd, part of Sartorius Stedim Biotech acts with honesty and integrity at all times and accepts that different people have different standards and personal beliefs.