Service and Support

Bringing long-term value to life science businesses

Our service team provides dedicated support for automated bioprocessing systems, benchtop cell processing systems, automated cell culture systems and large-scale sample management installations.

 

View further information on our service and support
ambr 15 cell culture

Service Plans

Including: Comprehensive, Assurance Plus and Assured Plans.

Technical Helpdesk

Technical Helpdesk

Including: office locations, 24/7 helpdesk, email & telephone support, onsite service engineers.

Process Support

Process Support

Including: applications support, protocol development, System & site review, validation & GMP compliance.

Product Support

Product Support

Including operator & maintenance training, system & software upgrades, preventative maintenance visits, lab relocations & decommissioning.

ambr 250 modular

Other Lab Equipment

Including: installation, preventative maintenance, onsite repair services, custom support.

Further information
Products

Products

Learn more about our products to improve productivity in life science research, development and production.

Applications

Applications

Learn more about our key application areas, including: bioprocessing, regenerative medicine, & discovery.

Service & Support

Current news

Catch up with all the latest product news and developments at our company.